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Whisper Sisters

Shipping & Payment

WITH THE EXCEPTION OF CANADA, INTERNATIONAL SHIPPING IS NOT AVAILABLE. NO EXCEPTIONS.

US: Flat rate ($5.00) USPS Ground Advantage shipping (formerly First Class) is the default shipping method for orders placed within the US. You may upgrade to Priority Mail shipping for an additional charge of $3.30. Ground Advantage packages are not insured and while handled on a case by case basis, will typically not be replaced if lost, damaged, or stolen, especially if tracking indicates delivery.

CANADA: Flat rate ($19 US) USPS Ground Advantage First Class International is the default shipping method for Canadian orders.You may upgrade to Priority Mail for an additional charge of $10 (US). First Class International packages are not insured and while handled on a case by case basis, will typically not be replaced if lost, damaged, or stolen, especially if tracking indicates delivery. Shipping charges are for shipping only, other duties/fees/taxes are not included and up to the recipient to pay.

Tracking numbers will be provided once your order ships. If you did not receive a tracking number, please check your spam folder. 

It may take up to 10 days for an order to ship, occasionally longer due to order volume.

Change Order:
Additions/subtractions/changes are not possible once an order has been placed.

Combined Shipping:
Due to order volume, combined shipping is no longer available.

Payment:
PayPal and credit card payments only.  For credit card orders, billing info on order must match billing info on credit card, or the order will be rejected by the credit card processor.

Orders not received:
Orders lost in transit are handled on a case by case basis. Packages shown as DELIVERED will not be replaced, unless an error was made on our part and the package was delivered to the wrong address. If USPS tracking shows the package as delivered to the correct address, it will not be replaced. Please be aware orders shipped Ground Advantage cannot be traced in the same manner those shipped Priority can.