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Whisper Sisters

Policies

When placing an order, you agree to the following terms:

Change/Cancel Order:

You cannot change* or cancel an order once it is placed; there are no exceptions. Please make sure you know what you want and are ready to place an order before doing so.

*Forgetting to specify a scent choice or request screw cap bottles instead of roll-on is not considered a change. If you forget to do either, please contact us immediately.

Substitutions:

Substitutions are not allowed. Please do not select one item and then specify you would like another in the note section. If you do this, your order will not be filled, it will be refunded.

Combined Shipping:

Combined shipping is no longer available. Please be sure you are ordering everything you want to order, as additions, subtractions, and/or substitutions are not permitted.

Returns/Exchanges:

Due to the nature of our products, we do not accept returns or exchanges. If an error was made on our part, we will replace the incorrect item.

Orders Not Received:

Orders lost or damaged in transit are handled on a case by case basis and may not be replaced if they are not shipped via Priority Mail. Packages shown as Delivered will not be replaced, unless an error is made on our part. 

Allergies:

We are not liable for any reaction (allergic or otherwise) you may have. As with all products used on the skin, a small patch test is recommended prior to use. To do a patch test, apply a small amount of perfume oil to the inside of your forearm. If itching, redness, rash, burning, swelling, or discomfort of any kind occurs, discontinue use.