Shipping charges start at the following and may cost more, depending on the item:
U.S.: Flat rate shipping. Full size items ship by Priority Mail for $7.10 per order. Sample vials ship by First Class Mail for $3.75 per order. If you prefer First Class shipping on your order of full size items, use code FIRSTCLASS in the space provided during checkout for a $2.75 shipping discount. Please be aware, however, if your order ships First Class instead of Priority, it will not be replaced if it does not arrive or arrives damaged, unless we are at fault.
Canada & elsewhere: Weight based First Class International Mail shipping, starting at $9.75.
If you live outside of the U.S., Canada, or Poland and would like to place an order, please contact us for your options and a shipping quote.
Shipping on two or more orders may be combined, if they are going to the same address and placed within 48 hours. Unless refund is requested a store credit will be issued to compensate for excess shipping charge.
Tracking numbers will be provided once order ships. If you did not receive a tracking number, please check your spam folder.
It may take up to 10 days for an order to ship, occasionally longer if placed during a sale. If your order is needed by a specific date, please contact us and let us know prior to placing the order and we will let you know if it is possible.
We accept PayPal and credit card payments only. For credit card orders, billing info on order must match billing info on credit card, or the order will be rejected by the credit card processor.
Orders not received:
Orders lost in transit are handled on a case by case basis. Packages shown as DELIVERED will not be replaced, unless an error was made on our part.